This software collects your anonymous traffic data (which pages you visit and for how long, browser/network type…), your IP address, and unique user-resettable advertising identifiers provides by third parties like Google Play, for example. This data is collected to create and manage your account, provide customer service, respond to requests, follow up on orders, process orders, and comply with legal requirements.ĭiagnostics – In order to gauge the overall usage of its official website/software and provide its users with efficient support, Surfshark uses Google Analytics. Personal information – This includes your email address, encrypted password, payment information, and order history. Surfshark collects the following user data: test only identified our assigned IP address in the US and did not detect any DNS leaks. ![]() There is also an ad-blocker.įinally, the company keeps a warrant canary on the official website that currently sits at exactly ZERO warrants, gag orders, and National Security Letters. Note that the killswitch is not enabled by default, so if you want to use this feature, you have to turn it on in the settings menu. Surfshark has implemented an automatic killswitch in its Windows, macOS, and iOS apps, which is a big plus compared to the previous version of the software. In other words, you can create exceptions that go around your encrypted tunnel, which is especially useful for online banking apps that should not be used with a VPN. The software comes with the Whitelister app that enables you to control the extent of the VPN protection on your Windows and Android devices. The Settings tab allows you to set the client to start with Windows, connect automatically when you start the app, enable the killswitch, and receive notifications about status changes (unplanned disconnects, for example). ![]() However, multi-hopping will significantly slow down your Internet connection, so this feature is recommended only if your Internet is very fast and if you absolutely need it (politicians, journalists, and individuals who handle sensitive data on a regular basis). If you require an additional level of security, you can use the MultiHop feature, which allows you to route your VPN traffic through multiple servers (countries) at once and take your footprint masking and ID protection to a whole new level. ![]() This configuration allows you to remain perfectly safe while connected to unsecured public Wi-Fis as well. Surfshark encrypts your traffic with AES-256 cipher, which is literally unbreakable and also used by the military and financial institutions (banks, for example). This is a smart decision since PPTP, L2TP, and similar protocols are seriously outdated. The software supports OpenVPN and IKEv2 (default on all of its apps) connection protocols. In addition to being reliable, Surfshark features enterprise-grade infrastructure, which allows you to protect your online traffic and keep your personal and generated data away from prying eyes. This allows users in countries with heavy censorship to hide their VPN traffic and gain access to the most popular platforms and services restricted in their parts of the world. The company will send you an email notification when your smart DNS is set.Īt the moment, Surfshark operates 800+ servers in 50+ countries and each server has the so-called “camouflage” mode, which is also sometimes referred to as the obfuscation ability. ![]() The smart DNS service has to be enabled through your personal online account. Surfshark also provides smart DNS service for your smart TVs and can be configured to work on routers (AsusWRT, DD-WRT, Tomato, Netgear, TP-Link, and Linksys) and gaming consoles as well (PS and Xbox). Today, the extensions are still available, but there are also native apps for Windows, macOS, Android, iOS, Fire TV Stick, and Linux, which is a considerable improvement that demonstrates the company’s dedication to elevating its services. When it started out, Surfshark only had a native Android app plus extensions for Chrome and Firefox. The connection was stable on all servers and we did not experience any sudden disconnects or unexplained fluctuations. We generally get underwhelming results on Indian servers, but Surfshark managed to keep our speeds at acceptable levels (we usually experience drops north of 90%). LocationĪs you can see, our best performers were Toronto and New York in the Americas, Amsterdam and Stockholm in Europe, and Tokyo in Asia. You can view our final results in the table below. The server in Miami retained 46.73% of our original upload speed.
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